Do I need to do anything right now?
No. There’s nothing you need to do yet. We’ll be in touch when your portal access is ready.
We’re introducing a new candidate portal designed to make working with us simpler, faster, and easier to manage.
By bringing everything together in one secure place, the new portal will help you:
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Keep your details up to date
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Complete compliance online
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Track applications more easily
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Stay connected with your recruitment consultant
This page gives you a quick overview of what’s changing and what to expect.
What is the new candidate portal?
The new portal is a secure online platform that brings together all key parts of your journey with us — from onboarding and compliance through to job opportunities and communication.
It combines several systems and tools, including DocuSign and HealthPass, so everything sits in one central place with a single login.
In the portal, you’ll be able to:
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Manage your personal details and documents
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Complete compliance and onboarding steps online
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See updates on job applications
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Communicate more easily with your consultant
✅ No action is required right now — we’ll contact you when your access is ready.
Why are we introducing this change?
We’ve listened to candidate feedback and invested in a platform that reduces admin and improves your overall experience.
Key benefits include:
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Everything in one place — no more DocuSign, HealthPass or multiple systems
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Faster onboarding — complete tasks and upload documents online
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Greater visibility — see where you’re up to at any time
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Less repetition — information carries forward for future roles
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Secure and compliant — your data is stored and managed safely
Additional features will be introduced over time, including expanded self‑service options.
If you have any questions or need support at any stage, please contact Operational Support at apacmggoperationshub@rssglobal.org
Frequently Asked Questions
Does this replace DocuSign and HealthPass?
Yes. The new portal replaces tools such as DocuSign and HealthPass, bringing compliance and documentation into one place.
Will I need to upload my documents again?
No. Any valid documents will be securely transferred. You’ll only be prompted if something needs updating.
Can I access the portal on my phone?
Yes. The portal works on mobile, tablet, and desktop.
Is my data secure?
Yes. Your information is stored securely and handled in line with our privacy obligations.
When will I move to the new portal?
The portal is being rolled out in stages. You’ll be contacted directly when it’s available for you.
